Content designer · Complex products & design systems

I make complex systems make sense.

At Visa, I worked across a public design system, enterprise AI, and financial tools—bringing clarity to product language, information architecture, and guidance.

View selected work

Selected work · Visa, 2023–2026

Systems, made visible.

VPDS content guidance organized into dedicated topic pages
Content guidance organized by topic, with a dedicated navigation structure.

01 · Public design system

Visa Product Design System

Guidance was spread across internal resources and four development frameworks. As one of two primary content designers, I helped create reusable documentation models, align terminology, and shape the architecture and governance of the public website.

My responsibility
Content architecture, component guidance, and governance
Milestone
Team milestone: public launch in March 2025
Explore the Visa Product Design System case study
GenAI Hub agent library prototype with category navigation, search, and agent descriptions
Working prototype: categories and descriptions help employees discover agents.

02 · Enterprise AI platform

The GenAI Hub

Employees needed to find agents and tools without configuring the technology behind every task. As the sole designer and content designer, I defined navigation, taxonomy, and interface guidance, keeping advanced options accessible while protecting a straightforward chat experience.

My responsibility
Owned information architecture, taxonomy, and interface content
Milestone
Delivery: redesigned modules implemented with engineering
Explore the The GenAI Hub case study
Moneta money-movement design connecting transaction states, records, and actions
Money-movement design: transaction states, records, and actions in one view.

03 · Enterprise treasury platform

Moneta

Treasury teams needed to trace money movements, manage liquidity, and meet safeguarding obligations across fragmented modules. My architecture review prompted a broader redesign; I helped organize capabilities around four journeys and clarified field definitions, terminology, and information priorities.

My responsibility
Information architecture, journey mapping, and data-field definitions
Milestone
Design milestone: nearly 20 modules reframed around four journeys
Explore the Moneta case study

LinkedIn recommendations

In their words.

She is intelligent, resourceful, strategic, and an executional master when it comes to content design and anything she has been asked to take on.

Allison Biesboer MaristanyContent Design and AI Leader, Visa

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Meghan is truly a star and supreme at her craft. We worked together at Visa and circa 2022, we started content design guidance and practice together while we were both on the Visa Product Design System team and she reported to me for a few years. She is intelligent, resourceful, strategic, and an executional master when it comes to content design and anything she has been asked to take on. She’s also deeply reflective and asks questions that probe into why we are building something so we are always making products that are user-lead. She is in high demand, and everyone who would work with her would reach out to me, unprompted, and take the time to say how great their experience was alongside her thoughtful collaboration. If you get the chance to hire or work with Meghan, consider yourself lucky. I am confident she can take on anything she sets her mind to, and I would seriously RUN, not walk to be able to work with her again!

She is an extraordinary systems thinker who has an uncanny ability to untangle complexity and bring clarity to the most challenging problems.

Heather AngeloneHead of Design, Product Design and UX Executive, Visa

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I was very fortunate in having the privilege of Meghan supporting my team. She is one of the most exceptional content designers I've met, though calling her a "content designer" hardly captures the breadth of her impact.

She is an extraordinary systems thinker who has an uncanny ability to untangle complexity and bring clarity to the most challenging problems. Her expertise in information architecture is second to none, and she consistently creates frameworks that help teams align, scale, and deliver better experiences for customers.

Beyond her craft, she is an exceptional communicator. Whether she's facilitating conversations across disciplines, influencing senior leaders, or translating complex ideas into actionable plans, she brings confidence, thoughtfulness, and credibility. She has a natural executive presence that allows her to build trust quickly and drive decisions forward.

She is also remarkably detail-oriented while never losing sight of the bigger picture. Few people can balance strategic thinking with flawless execution the way she does. She effortlessly manages multiple high-impact initiatives simultaneously, navigating ambiguity with composure and ensuring nothing falls through the cracks.

Her contributions extend far beyond content design. She is a strategic partner, an organizational force multiplier, and someone who elevates every team she joins. She influences product strategy, shapes systems and processes, strengthens cross-functional collaboration, and consistently raises the quality of work around her.

Any organization would be incredibly fortunate to have her. She is the kind of individual who makes products better, teams stronger, and everyone around her more effective.

She combines deep expertise in her craft with strong technical skills, often helping teams improve collaboration workflows and navigate complex processes.

Xenia WrenSenior Staff Product Designer, Visa

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Meghan is an exceptional content designer and a fantastic partner to work with. She combines deep expertise in her craft with strong technical skills, often helping teams improve collaboration workflows and navigate complex processes. Beyond her knowledge and talent, Meghan is dependable, thoughtful, and highly collaborative. She approaches challenges with a calm, solution-oriented mindset and consistently helps teams move work forward while fostering a positive and supportive environment. I would highly recommend Meghan to any organization looking for a skilled content leader and trusted teammate.

What I bring

01

Systems thinking

I connect terminology, hierarchy, and governance so guidance stays consistent as a product grows. Shared content models give teams a structure they can maintain.

See VPDS content models →
02

Product definition

I map tasks, capabilities, and information needs to help teams resolve conflicting assumptions. That shared structure guides decisions before detailed screen design begins.

See Moneta’s architecture →
03

Product language and guidance

I clarify terms and write guidance that helps users choose, understand, and apply what a product offers. I work with specialists to preserve the details that matter.

Explore VPDS guidance →
04

Prototyping and technical collaboration

I use working prototypes to explore structure, interaction, and content together. Reviewing them with engineering helps us resolve questions and carry decisions into implementation.

See the GenAI Hub workflow →

A little about me

I work where product language, structure, and behavior meet.

My experience at Visa spans design systems, enterprise AI, and financial products. I’m drawn to work that requires understanding an unfamiliar domain, making decisions with cross-functional partners, and carrying those decisions into the details of the experience.

More about me →